Refund Policy

Refund Policy

We want you to actually try MagVita™, not keep it sealed on a shelf. That is why our guarantee covers opened bottles.

30-day money-back guarantee

If MagVita isn’t right for you, email support@magvitashop.com within 30 days of delivery with your order number. We will refund your purchase — even if the bottle has been opened and used. One guarantee claim per customer.

Damaged or incorrect items

If your order arrives damaged, or you received the wrong item, contact us within 48 hours of delivery with a photo and we will replace it or refund it in full. No return needed.

How refunds are issued

Approved refunds are issued to your original payment method within 5–10 business days of approval. Original shipping charges, where they applied, are included in the refund. You do not pay return shipping on a guarantee claim.

Cancelling or changing an order

Email us as soon as possible. If the order has not yet been dispatched, we will change or cancel it. Once dispatched, the 30-day guarantee applies instead.

Subscriptions

You can cancel a subscription at any time from your account or by emailing us, with no cancellation fee. Cancel before your next renewal date to avoid being charged for the next shipment.

Questions: support@magvitashop.com